What To Do When Someone Passes in the UK

Step-by-Step Support from North of England International Repatriation Services

If your loved one has passed away in the United Kingdom and needs to be returned to another country, the process can feel daunting — especially for family members overseas. At North of England International Repatriation Services, we specialise in international repatriation from anywhere in the UK to any destination worldwide.

Our team is here to support you with care, clarity and professionalism, managing the entire process from the moment of death to safe arrival abroad.

Call Now : 0113 322 7135

Immediate Steps to Take

Here’s what to do if someone has passed away in the UK and repatriation is required:

Step 1: Contact a Doctor or Hospital

If the death occurs in a hospital or care home, staff will guide you and arrange for a doctor to issue the Medical Certificate of Cause of Death (MCCD).

If the death happens at home or unexpectedly, call emergency services (999). A doctor or coroner may be involved, and a post-mortem or inquest may be necessary before documentation is released.

Step 2: Register the Death

The death must be registered at the local Register Office within five working days (eight in Scotland). You’ll need to provide:

Medical Certificate of Cause of Death
The deceased’s full name, address, date of birth and occupation
Details of the next of kin
Their passport or identification if available

You will be issued with a Death Certificate, which is required for all further arrangements. We recommend requesting several certified copies.

Step 3: Contact Us

Once the death has been registered, call us on 0113 322 7135 or email enquiries@neirs.co.uk.

From here, we will take over the repatriation process, including:

Collecting the deceased from any hospital, mortuary, care home or residence in the UK
Embalming and preparing the body for transport
Completing all legal documentation
Arranging translations and legalisation (where required)
Booking flights and coordinating with receiving funeral directors abroad
Liaising with embassies, consulates, and airlines
Ensuring all customs and regulatory requirements are met

We also provide translations, Apostilles (legalisation), and support with embassy/consulate requirements, if applicable.

What You’ll Need to Provide

To begin the process, we will ask you for:

Two copies of the death certificate
A copy of the passport or ID card of the deceased
Contact details for the funeral director or receiving family in the destination country
Any insurance documents (if applicable)